What qualifies as a revision
Missing pages that exist in the archive
Missing pages that exist in the archive
If a page was present in the Wayback Machine snapshot but is absent from the delivered site, that is a valid revision request. Include the archived URL as a reference when you submit.
Display issues caused during restoration
Display issues caused during restoration
If the restoration process introduced a rendering problem — broken layout, garbled text, or a missing image — that issue qualifies for a revision.
Content inconsistencies compared to snapshots
Content inconsistencies compared to snapshots
If the text or media on a delivered page visibly differs from the archived snapshot you agreed on, raise it as a content inconsistency revision.
What does not qualify
How to submit a revision request
1
Open a support ticket
Go to the support portal and open a new ticket. Use a single ticket per issue so each one can be tracked and resolved independently.
2
Describe the specific page or issue
State the exact page URL and describe what is wrong. Be as specific as possible — for example, “the header image on /about is missing” is more actionable than “some images are broken.”
3
Attach an archive reference if possible
If you have a Wayback Machine snapshot URL that shows the correct state of the page, include it. This helps the team verify the issue and resolve it faster.
4
Submit within the review timeframe
Revision requests must be submitted within the review period communicated at delivery. Requests received after that window may be treated as new work.

